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Our policy is simple: all sales are final and no refunds will be given. We understand that sometimes customers may have a change of heart after making a purchase, but we cannot accommodate requests for refunds in any circumstances. We do our best to provide detailed product information on our website so customers can make an informed decision before purchasing, however if you are uncertain about the item or its suitability then please contact us prior to purchase. Thank you for your understanding and cooperation with this policy.